Take the stress out
of taxes with our
free filing options.
2021 Tax Season Begins in January
United Way is in process of developing multiple options to help serve you through a tax season shadowed by COVID-19.Get Started
Find Out If You Qualify for Free, Online Tax Prep
Find a Filing
Center Near You
Limited appointments will be available during the tax season.
Locations to drop-off tax documents and instructions for how to upload your documents from home will be available in January.
Free Online Tax Prep
Let United Way and our IRS-certified team help you file your taxes for free, virtually. If your 2020 household income was less than $66,000, we can help you maximize your refund and save you an average of $200 in tax preparation fees.Get Started
Tax Season Successes
Evangelina believes she received a larger refund this year than last year and was absolutely thrilled! She was glad she did not pay the $50 to have her taxes prepared at a tax prep office nearby. She plans on paying some bills and saving a small amount of money for her children.
Melissa was incredibly happy when she found out she could file her taxes at no cost at any ARI office. She stated that she was going to be charged $130 to file her taxes at a local tax office. Because she was able to save that fee, she wanted to save that amount for a rainy day fund for her daughter.
Dongdong was incredibly excited about his EIC return amount! He will be using the return to pay bills and go on a small family getaway this summer. He also plans to save whatever is left for his daughter’s future education. Dongdong was very thankful we were able to provide free tax preparation at no cost to him.
Hoang and his wife do not have much annual income and they look forward to filing their taxes because they are eligible for EITC. This year they were able to receive almost $6,000 in EITC! They plan on paying some past due bills, purchasing groceries and saving a small amount towards a more reliable car.
Get to know one of our volunteers
Filing your taxes on your own can be a lot of work. Not only do we help clients prepare their taxes for free, but we also educate them. As a volunteer, I’ve been able to help our community file for free and learn how to do my own taxes.
“Not only do we help clients prepare their taxes for free, but we also educate them.”
Do you have any information about COVID-19 relief payments?
The IRS will be sending Economic Impact Payments to many individuals. For the latest information about these payments, please visit the IRS website.
Are you offering any in-person appointments at this time?
For the safety of our clients and volunteers, at this time, we are offering online, virtual filing assistance only.
What is the online filing program?
United Way has joined Code for America’s pilot program GetYourRefund.org which currently provides filing assistance nation-wide. Learn more here.
What is the process for online filings?
Once you have started the process, a United Way volunteer will schedule a call with you to review your information and then prepare your tax return. A second volunteer will set-up a secondary call with you to review your tax packet and confirm all information has been received and is correct. Finally, you will receive your final packet and sign via DocuSign.
How do I schedule a virtual filing?
No appointments necessary. Get started online today here.
What do I need to get started?
Your driver’s license or other photo identification, your social security card, a W-2, 1099 or earned income statements, last year’s tax filing documents, dependents’ social security card, childcare records, medical expenses, and educational expenses. Learn more here.
How much money could I receive back on my taxes?
You may qualify for up to $6,500 in CalEITC and federal Earned Income Tax Credits if your household earned less than $30,000. Plus, families with children under the age of 6 may also qualify for an additional $1,000 with the new Young Child Tax Credit. Learn more.
Will my information be kept confidential?
Yes. We protect your personal information and all tax returns are confidential. We do not share your data with any third parties.
How do you certify your volunteers?
All of our volunteers are IRS-certified and must complete mandatory training.
Does it cost me anything to get my taxes done?
No. Our services are completely free for individuals who qualify.
Why should I use your free tax services?
We can help you save money and get money back on your taxes.*
On average, our clients save $200 in preparer fees. Plus, our team will help you maximize your return, often earning clients thousands of dollars in credits through CalEITC and federal Earned Income Tax Credits. Last year, we helped 9,000 families in our region file for free and claim more than $11 million in credits.
*Amount varies based on filing status and qualifying children.
Can you prepare my taxes if I don’t speak English?
Our volunteers for the virtual online filing program speak English, Spanish, and Russian. In addition, the GetYourRefund.org site is currently only available in English.
How long does the virtual appointment take?
The initial step of completing the online questionnaire and uploading documents can take as little as 30 minutes. Once the documents are securely uploaded, a certified volunteer typically contacts a client within 2-3 days.
What is the deadline to file my 2019 return?
The deadline has been extended to July 15, 2020.
Is tax help available year round?
We recommend that you file your return on-time to avoid any penalties and late fees.
I need to older tax returns prepared. Can you help me?
Through the virtual filing program, we can assist clients needing to file 2017, 2018, and 2019 tax returns.
What if I don't qualify for online filing assistance?
Prepare your tax returns at creditkarma.com, a free resource for preparing most basic tax returns for both federal and state filing.