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Check-out our new ONLINE filing option.
Free Online Tax Prep
Let United Way and our IRS-certified team help you file your taxes for free, virtually. If your 2020 household income was less than $65,000, we can help you maximize your refund and save you an average of $200 in tax preparation fees.Get Started
In partnership with VITA and United Way, SMUD IS HERE TO HELP YOU during these difficult time. We have extended the suspension of power shut-offs for nonpayment through April 30th, 2021. If you’re having trouble paying your bills, we have many options including flexible payment arrangements and energy assistance. For eligible low-income customers, we offer the Energy Assistance Program Rate (EAPR). This program provides eligible customers with a monthly discount based on household size and income at the time of application.
Learn more at
Sacramento’s Financial Empowerment Center offers free, one-on-one financial counseling and coaching to address your unique circumstances.
- Access needed resources
- Improve credit
- Reduce debt
- Save money for emergencies and opportunities (home purchase, business development, education, retirement)
- Find and use safe, affordable and convenient financial services and products
- Learn budget skills
- Identify resources to help you save money — free tax preparation, housing support, home energy assistance
Caring support from trained professionals to achieve your financial goals. Click here to watch a short video.
No income restrictions, FREE to all Sacramento County residents. Services available in English and Spanish, with interpretation available in other languages upon request.
To request an FEC navigation or coaching appointment, email [email protected] or call 916-808-4927. All appointments will be remote via phone or video at this time.
Get to know one of our volunteers
Filing your taxes on your own can be a lot of work. Not only do we help clients prepare their taxes for free, but we also educate them. As a volunteer, I’ve been able to help our community file for free and learn how to do my own taxes.
“Not only do we help clients prepare their taxes for free, but we also educate them.”
Do you have any information about COVID-19 relief payments?
The IRS will be sending Economic Impact Payments to many individuals. For the latest information about these payments, please visit the IRS website.
Are you offering any in-person appointments at this time?
For the safety of our clients and volunteers, at this time, we are offering online, virtual filing assistance only.
What is the online filing program?
United Way has joined Code for America’s pilot program GetYourRefund.org which currently provides filing assistance nation-wide. Learn more here.
What is the process for online filings?
Once you have started the process, a United Way volunteer will schedule a call with you to review your information and then prepare your tax return. A second volunteer will set-up a secondary call with you to review your tax packet and confirm all information has been received and is correct. Finally, you will receive your final packet and sign via DocuSign.
How do I schedule a virtual filing?
No appointments necessary. Get started online today here.
What do I need to get started?
Your driver’s license or other photo identification, your social security card, a W-2, 1099 or earned income statements, last year’s tax filing documents, dependents’ social security card, childcare records, medical expenses, and educational expenses. Learn more here.
How much money could I receive back on my taxes?
You may qualify for up to $6,500 in CalEITC and federal Earned Income Tax Credits if your household earned less than $30,000. Plus, families with children under the age of 6 may also qualify for an additional $1,000 with the new Young Child Tax Credit. Learn more.
Will my information be kept confidential?
Yes. We protect your personal information and all tax returns are confidential. We do not share your data with any third parties.
How do you certify your volunteers?
All of our volunteers are IRS-certified and must complete mandatory training.
Does it cost me anything to get my taxes done?
No. Our services are completely free for individuals who qualify.
Why should I use your free tax services?
We can help you save money and get money back on your taxes.*
On average, our clients save $200 in preparer fees. Plus, our team will help you maximize your return, often earning clients thousands of dollars in credits through CalEITC and federal Earned Income Tax Credits. Last year, we helped 9,000 families in our region file for free and claim more than $11 million in credits.
*Amount varies based on filing status and qualifying children.
Can you prepare my taxes if I don’t speak English?
Our volunteers for the virtual online filing program speak English, Spanish, and Russian. In addition, the GetYourRefund.org site is currently only available in English.
How long does the virtual appointment take?
The initial step of completing the online questionnaire and uploading documents can take as little as 30 minutes. Once the documents are securely uploaded, a certified volunteer typically contacts a client within 2-3 days.
What is the deadline to file my 2019 return?
The deadline has been extended to July 15, 2020.
Is tax help available year round?
We recommend that you file your return on-time to avoid any penalties and late fees.
I need to older tax returns prepared. Can you help me?
Through the virtual filing program, we can assist clients needing to file 2017, 2018, and 2019 tax returns.
What if I don't qualify for online filing assistance?
Prepare your tax returns at creditkarma.com, a free resource for preparing most basic tax returns for both federal and state filing.